Keys

A new begining
with life coaching
Life and Business Coaching

Coaches Profiles


Rene Sickle:

Rene Sickle has a diverse business background across industries including insurance, telecommunications, retail, financial, direct response and car rental. Rene worked for many years as a contact centre manager servicing and selling a complex range of products and services. Rene is currently completing her MBA and completed a Post Graduate Diploma in Management in 2005.

She is passionate about travel, learning and development. Rene is a professionally trained business and life coach and has completed coaching training programmes with internationally recognised institutions. She specialises in leadership, on boarding and transition coaching. She is a member of the International Coach Federation, European Coaching Institution (ECI), registered on the International Coach Register data base and a practitioner member coach with the National Coaching Body (COMENSA). Rene’s business management & human resources experience range across small, medium and large corporate companies.

Amanda Zeelie:

Amanda Zeelie has 15 years of experience gained in corporate sales, advertising, contact centres, direct marketing & human resources recruitment, mentoring and disciplinary consulting. Amanda is a practitioner member coach with the National Coaching Body of SA (COMENSA). She is an accredited member of APSO the Association for Personnel Services Organisation. She worked as a sales executive for 7 years servicing corporate clients and has gained an exceptional track record in achieving targets, meeting customer expectations and retaining relationships. Amanda’s HR experience includes recruitment and staff management support to over 100 employees. Amanda is a friendly, authentic and warm natured. Amanda left the corporate arena in 2008 to pursue her passion in coaching and developing individuals to achieve success.

Jodi Dayan:

Jody is a born and bred African and she loves the power, energy and diversity that make up Africa.

She has been in marketing and advertising, first on the corporate side with the JD Group and then on the advertising side with the first black advertising agency in South Africa, Herdbuoys.

Jodi is intuitive, passionate, strong-willed and wise. She values honesty, loyalty and integrity. Her motivation is helping people to be the best that they can be. As a coach she trades in the infinite possibilities of the human mind and her strength is being able to see these possibilities in people and coaching them to realize their fullest potential.

She is a trained Results Coach; the model is internationally recognised and accredited with the ICF (International Coaching Federation) in the USA.

Juanene Frydman:

“The eye, of course, is not enough. But the outer eye serves the inner eye, that is the point.” Theodore Roethke. This is the ethos upon which Juanene Frydman has established her practice.

Juanene’s role from 2004 has been that of an established one-on-one coach and group facilitator in the realms of self leadership and group / team development. Juanene is an accredited coach and a member of the International Coach Federation. Area’s of specialisation include the facilitation of personal growth utilizing coaching methods as well as archetype work. Regardless of whether we are an individual or team member, our awareness of self is what we bring to the conversation. As facilitator Juanene’s strengths are leadership with integrity, the art of listening and undoubtedly her passion to bring powerful personal change through the liberation of thought




Other website links


www.renesickle.com
www.renesickle.co.za
www.coachinginnovation.co.za
www.outsourcedhr.com
www.outsourcedhr.co.za

Free Tools And Articles


People Management – Be great, be a Leader!

14 + 1 Rules of Management & Building Successful teams!

To make your business a success you need your people to perform efficiently and effectively; hard on execution and excellent at service delivery 100% of the time.

People are the energy that makes things happen, treat them with respect and dignity and they will work together with you and make your business a success.


  1. Greet your staff when you walk through the door and greet them when you leave the office.
  2. Smile – in many instances your mood determines their output for the day.
  3. Recognise that each morning an individual comes to work as a whole person – care about that wholeness.
  4. Do a walk about at least once a week; it is important to know what is happening in your department at all levels; your people want to know that you are interested in their work.
  5. Remember your employee’s birthday’s – ask your personal assistant to schedule birthdays in your diary as a reminder, if you don’t have a personal assistant – do it yourself and send an email when the birthday reminder pop’s up; delegate that someone in the team starts a birthday club.
  6. Schedule time with your staff – each employee recognises and respects you as an individual, extend the same courtesy; meet with your employees one-on-one; document actions and discussions; put them into a staff file and follow up.
  7. Coaching works wonders in staff management – this is a skill each manager should learn; set actions, measurements and performance standards that will set the momentum to achieve your department’s goals.
  8. Each employee should have a list of key performance indicators (kpi’s) to work by – if they do not know, what the target is, how will achieve it?
  9. Ongoing training and development is important; invest in your employee’s future and they will invest in the organisations future.
  10. Take time to laugh with your employees; arrange regular team buildings; delegate the arrangements to a team member if you are to busy, allocate a budget and then arrive on the day – this will do wonders for your team.
  11. Teach your team to network and build relationships in your organisation and externally; this will build their confidence and build the team.
  12. Give top performers opportunity’s to demonstrate their skill and apply learning – arrange a team meeting and allow one of your top performers to chair the meeting; support them, don’t interfere.
  13. Always send out an agenda a day before a team meeting and send out minutes after; delegate this task to a team member if you do not have the time – the employee doing the minutes will benefit by learning a new skill.
  14. Allow the team to arrange special events and dress up days – it is great for team morale; participate in these as far as possible; be a team player!
  15. Participate in a community project annually as a team.
People go to work everyday to do their best – always remember this!

Article 1 :Shaping Your Team

Whether you are a team of one or hundreds of thousands, your team has a certain shape all its own. Do you have control over how it grows? The answer is yes. However, the key to a successful team lies not in the control, but in the willingness to let the team take on its own shape without your strict direction.


Copyright (c) 2007 Karen Kay

Every team has its own shape, no matter how larger or small.  Where do you fit in the team mold as the leader?  Does it grow with or without your help? It can, if you don’t try to hard to control the shape of the team.  Leading without control is the key to your success as a team builder.

Think of each member as contributing him or herself as a bit of raw clay. As our team starts to meld into a unit, we may tend to try to force members to follow our own ideas as to how the group should proceed. The very terms “upline”, “downline”, “sidelines” etc. can damage our self-determination as leaders to our team.

If everyone on my team becomes a leader, then I am at the absolute pinnacle of my game. How can I do that if I try to dictate everything they do? I have found that effective leadership is more in listening, and less in telling.

While one member may be making solid contributions to the shape of the team, another may simply slip through making barely a nick in the surface i.e. the whole concept flows through them with no real substance. Yet another may be that diamond in the rough. The thing is, in order for clay to mold into an attractive vessel, each of these characteristics need to be present. This keeps your team from becoming dry, or too stale, or without shape at all.

Letting yourself be open to your team is what helps the team form its vessel. This is a delicate balance between hard and soft. Raw clay is sensitive, bendable, yet strong enough to hold together.

Some “hardness”, is necessary. Confidence and a thick skin can keep a leader strong. Not allowing the team to form itself however can leave it cracked and brittle.

There is no right and wrong when helping your team to find its shape. This progression is continual. As your team vessel grows, it makes changes that may surprise you in new, even simplistic ways, because you allow members to contribute the best of themselves.

Ask your members to emulate, not imitate, what you and other leaders within the group do…. To invigorate them with your own way of bringing out their best. Be the best “you” you can be, and allow them to find the strength in their own being to get to the best contribution for the good of the team, ultimately, the betterment of themselves.

For more information on team building, please visit Karen's website at lifeteambuilders.com. There you be able to sign up for her newsletter and visit her team site for more information on team building and leadership. Posts are welcome at the lifeteambuilders forum at lifeteambuilders.serenityday.com


Find free, high quality articles you can republish from www.copypastearticles.com

Article 2 :The Art Of Selling A Deadline.

The old adage is true, “Time is money, don’t waste it.” You’ve been given a project to pull together data from several departments within your organization. How can you convey the urgency and deadlines to someone in another department who isn’t directly affected by this project? Managing this challenge will be half the battle for you.


By Linda Finkle

The old adage is true, “Time is money, don’t waste it.” This particularly holds true in a business environment where the bottom line is either your shareholder’s friend or foe.

You’ve been given a project to pull together data from several departments within your organization.  How can you convey the urgency and deadlines to someone in another department who isn’t directly affected by this project?  Managing this challenge will be half the battle for you.

The key to this dilemma is communication.  Given the deadlines that you have been given, the knee-jerk reaction is to bark orders at your co-workers.  Resist the urge to order others around.  Doing so will only creates resistance to the project.  It’s a natural reflex to show defiance when someone communicates in this manner.  Remember the sage and ageless advice your grandmother gave you: “You can catch more flies with honey than you can with vinegar.”

Communicate your project and what is needed from your co-workers.  If your project is due on October 15th, ask your co-workers for the information a few days prior so that there is room for unexpected and last minute issues.  If your co-worker is unable to meet a particular deadline, be flexible and provide a few alternate dates for them.  Once you have confirmed the date and information that is needed, verify what time of day it needs to be turned in to you.  For example, by noon on October 15th, or by close of business October 15th, etc.  As a closer, ask the employee if they would like to have a reminder email or phone call.  Most will say no, but it will again demonstrate your need for timely information, and illustrate that you want to be helpful without feeling “pushy”.

What happens if your co-worker(s) miss a deadline?  This doesn’t grant authority for you to stand in their doorway and rant! By blaming, you may escalate the discussion into something more than just a late piece of the project.  Now it’s a character defect that’s being debated – something taken far more personally and potentially damaging to interdepartmental communication.  Instead, take a moment to call the person rather than email them.

People have a harder time making excuses if you speak to them directly.  If they aren’t there leave a voice mail. If you happen to catch them on the phone, take an apologetic tone and tell them you haven’t received the information and you are worried you deleted it or it never made it’s way to you (although you may suspect that they just didn’t send it.) Most of the time, co-workers will let you know they dropped the ball and simply didn’t get the info to you as previously agreed.  Your initial tone and method of communication has resulted in your co-worker feeling accountable and more receptive to you.

If it just isn’t possible to reach them by phone, send an email with the same approach as above.  When they confess they haven’t completed their piece in time, take the opportunity to ask for a firm date when they will commit to having it ready.  The subtle confrontation will bring a level of discomfort which will no doubt serve as a reminder to get your project done by the due date next time! Remember, extreme communication tactics don’t usually work.  A tactful approach that conveys a willingness to help the project along is the winning ingredient in this dilemma.

Linda Finkle, CEO of INCEDO GROUP, works with innovative leaders around the world who understand that business needs a new organizational growth style. These innovative leaders know that powerful cross-functional communication is the highest priority and the strongest strategy for building organizational effectiveness. To find out more, visit: IncedoGroup.com

Uncover your beliefs

Each of us has our own way of seeing the world and interpreting our experiences in the world. We each have our own beliefs. Our beliefs are what we hold to be true about Life, the Universe and everything. Beliefs are so much a part of us that we usually are not even aware of them. What we believe strongly influences what we think we are capable of and what we think we can achieve.

Our beliefs are like our very own map of the world and have a profound effect on how we think and what we do. Everything that we encounter in our world, all of the things that we experience, is filtered through our beliefs. Most of our beliefs are formed when we are young. Beliefs are passed on to us from our parents, our culture, our society, and our own experiences.

Most of the beliefs we hold are those that allow us to live fairly effectively. They inform and motivate us in our daily living like eating and sleeping, how we parent, nurture, and relate to others. Our limiting beliefs tend to be very few indeed but they can have considerable influence because we refer to our beliefs, consciously and unconsciously, in every decision we make.

Types of beliefs

Author Emma Restall Orr writes about two levels of beliefs stored in our subconscious. The first level of belief is our assumptions, those beliefs we consider to be the simple facts of life. The examples she gives are: The Earth is round. Your eyes are blue. Politicians lie. Life is painful. My body is unattractive.

Assumption beliefs are the basic facts that we hold to be true. When these beliefs are contradicted by others we tend to feel confused or dismiss the contradiction because these beliefs are what we think everyone should know is true.

The second layer of beliefs is that of attitudes. Attitudes stem from our assumptions. These are ideas that we hold to be true for us. We know they may not be true for everyone but we know they are true for us. If an attitude of ours is questioned we usually respond defensively. Belief attitudes are the understandings or ideas we have taken on about the world which allow us to live the way we do. These beliefs form the foundation on which we stand. They are our world view and we do not like to be challenged on these beliefs.

Orr gives this example: A woman might hold the assumption, as fact, that men are attracted to women with an hour glass figure. Fact number two is that she knows she has the shape of a pear.

The attitudes that grow from these two “facts” are that she will never find a man who wants her. If someone tells her that men are attracted to different shapes and more importantly, to different personalities, she won’t believe it. If a man tells her she is beautiful, she won’t believe that either. He must be lying or delusional and she cannot trust anything else he says either.

Reinforcing

The above example can become a self fulfilling prophecy because the woman in question will not put trust in her relationships and they are doomed to failure. She may only see that the relationship failed because she was the wrong shape. We tend to reinforce our beliefs by only seeing the evidence that support our beliefs. We see what we expect to see, what reinforces our beliefs, rather than those things that challenge them.

For example, perhaps you believe that you have no head for numbers or finances. In your experience of the world you will likely only notice or be aware of all the times you make a mistake doing math, rather than on how you helped your child with his homework. You may decide it is not worthwhile to even attempt balancing your chequebook because you are hopeless at it. Because you do not even attempt to balance your chequebook, it remains in a sad state, which only reinforces your belief that you are no good with numbers. It is a self–fulfilling prophecy.

Our beliefs can hold us back because we believe that they refer to what we are capable of doing now and in the future, when in fact they are only a description of what you are doing right now.

Changing beliefs

Beliefs are a matter of choice. You have the power to change a belief that you hold. Changing a belief can be very difficult because we have enshrined them in truth and they have formed the foundation of how we see the world. We do not want to shake up our foundation!

So how do we uncover these limiting assumptions, these subconscious beliefs?

Sometimes it takes someone else to point them out. Sometimes it takes a little detective work and awareness. Pay attention to what triggers emotional reactions. Check in with your body and see what is really going on for you. Think about what that body tension or emotion is really about. Emotions and body tension can be guideposts that will lead you to what it is you believe to be true.

Begin to be aware of what your beliefs are and then sit them down and interview them.

Then ask yourself “What would happen if I changed my behaviour? What would happen if I did one thing differently?” For example, “What would happen if I balanced my chequebook each month?” When one change happens it opens up the possibility for other things to come in and over time your belief will change to reflect your new experiences.

Our beliefs about life, the world, and ourselves shape what we think we are capable of and greatly impact our attitude, the goals we set for ourselves, our confidence, and our expectations. Knowing what beliefs support and serve us and which ones hold us back allows us to take ownership for what we believe and for what we are capable of. We can use the strength of our beliefs to empower rather than hinder us and create a world of possibility and a sense of well–being for ourselves.

Action

Make a list of all the beliefs you hold to be true about yourself and your life.

Consider what you believe to be true about what you are capable of (I am creative) and what you believe to be true about any given area of your life. For example: Money (Money doesn’t grow on trees), Marriage (If my partner really loved me they would automatically know what I need and what I think), Life in general (Life is hard).

Take each of these beliefs and interview them: What has this belief done for you lately? Why do you believe this to be true? What is the evidence for this belief?

Note which beliefs are supportive, which are neutral, and which ones have a negative impact on you.

Re–write each negative or limiting belief to be a positive belief that supports you.

Make a list of actions you can take that will anchor these new beliefs. If you want to make a change, you need to make a practice of the new belief.

For example:

Coaching Questions

Recommended Resources:

Reclaiming Self: A Path to Wholeness and Integrity

Rediscover yourself and acquire the tools you need to enjoy the confidence and freedom that comes from living a life of wholeness and integrity with my 6 week course Reclaiming Self: A Path to Wholeness and Integrity.

Explore how to resolve unfinished business in your life, identify thoughts and beliefs that are holding you back, how to set strong personal standards and communicate personal boundaries, and create a strong circle of support to sustain you.


Inspire, Reflect, Renew, Transform
Discover the power of retreating!

"... Retreat is about stepping out of your ordinary existence to listen and attune to your truest, most authentic self. It is about being self-referenced to become self-restored. It is setting apart time to tend the hearth of your inner life, feed your muse, reclaim your dreams." - Jennifer Louden"

Take the Crunch out of Christmas!

Too often the Christmas Season becomes a time of obligation, stress, and guilt, rather than a time of joyful and meaningful celebration. It is so easy to become overwhelmed by the shopping, the parties, the events, and the decorating. It seems that we are often trying to live up to an ideal around Christmas – to have that perfect Christmas where no one gets angry or frustrated, where everyone get along as you enjoy a perfect meal in a perfectly decorated home. We can end up feeling disappointed when our expectations are not met or overwhelmed by trying to do it all or do too much. After so much stress and disappointment it is easy to feel like you just want to “bow out” of Christmas altogether!

I think that we sometimes get caught up in all of the hoopla around Christmas because we get caught up in doing what we think we “should” be doing or in trying to meet other’s expectations. Most of us never take the time to sit down and really think about what we want our Christmas to look like. As you enter into this Christmas Season, please remember that you can choose how your Christmas looks. You can choose what you want to do and you can create your own family rituals that will give you a sense of peace, belonging, and comfort. What I want for you is to recapture the joy and magic and wonder of Christmas and to be nurtured, healed, and restored by the blessings of this Season.

Tips for a Stress Free Christmas

  1. Make a list of what you really want to do this Christmas. If you have a partner or family, ask them what they would really enjoy doing this Christmas. This could be dinner at Grandma’s, skating in the park, going on a Christmas light tour, watching your favorite Christmas movies, etc. Plan to do these things over the holidays.

  2. Set aside time for yourself each day for quiet reflection.

  3. Decide how many invitations/week you will accept and from whom. Only accept invitations to events that you really want to go to.

  4. Make a list of the simple things about Christmas that nourish your soul and bring you joy. This could be sitting in the dark looking at the Christmas tree, walking in the snow, watching the snowfall with a hot cup of cocoa, making shortbread, etc. Make time to do these things.

  5. Gifts
    There are many things you can do around gift giving. First is to make a budget and stick to it. If you have time and energy you may want to make gifts for your family members. If money is tight, a gift of your time and talents through a babysitting coupon, yard work, or a dinner invitation to your home may be in order. I know of one extended family that chose to sponsor a child through an aid organization rather than exchange gifts.

  6. Cards
    There are a number of options here. You may choose to forgo cards all together and instead phone one person a day over the month of December. You may choose to send out your Cards in January or February when you have more time. A friend of mine sent a handmade card with a photo of their family glued to it. Inside the card she wrote single words that captured what the family had been up to that year. It was wonderful in that I had a real sense of what their family had been doing and yet it was so simple.

    As for our family, my husband enjoys writing a Christmas letter full of photos that we mail out each year. Now, I know Christmas letters often get a bad wrap but I for one enjoy them. A letter written from the heart that includes all the good and bad of your past year is a way to share with others. I have lived a number of different places in my life and often the only contact I have with people from these places is through an annual Christmas letter. I love to receive these letters - it helps to maintain that connection for me.
  7. Baking
    Start making cookies in November and freeze them for later. Organize a cookie exchange with your neigbours or purchase cookies from the bakery or caterer.

  8. Meals
    When you are cooking meals now, make double and freeze the extra for a December evening meal.

  9. Entertaining.
    Decide how often you want to entertain and book the times now.

    10. Simplicity

    We often hear the need for more simplicity at Christmas. I think this misses the point. To me, the best approach is to do those things that you love to do. If you love buying gifts for loved ones, then do so. If you love decorating your house, the do it! If you love writing Christmas cards then write them! The whole idea is to do the things that nurture you and your family and to do them in a way that does not leave you feeling overwhelmed and exhausted. Know what you love, know what you want your Christmas to look like, know what you can do given the time and money available, and then enjoy!

    The key is to take the time and really think about how you want your Christmas to look and to remember the true gifts of this Season. These are the Divine gifts of Spirit of unconditional love, peace, joy, hope, compassion, and generosity. Your ideal Christmas can be grounded in these gifts when you choose to do so; when you orient your Christmas celebrations around what is meaningful to you and brings you joy.

      Coaching Questions

    • • How can your Christmas reflect what is important and meaningful to you and your family?
    • • What do you need to do to ensure that you can be emotionally connected to the people in your life over the holidays this year?
    • • What will nourish your Soul and bring you joy over the holidays? How can you foster the gifts of Spirit in your life?

    Actions

    1. Commit to doing the things that you love about Christmas and to letting go of the things that you do not. Write out what an ideal Christmas would look like to you and start taking action to make that ideal your reality.
    2. Set boundaries around your time and energy. Know in advance how you will decide which social invitations to accept and how many you want to attend each week. Block off an evening a week for you and your family where there are no plans.
    3. Consider how you want to feel (peaceful, festive, joyful?) and how you want to be (emotionally connected, able to give your undivided attention to the people in your life, compassionate?) over the holidays. What do you need to have in place for this to happen?
    4. Consider what Christmas means to you at a spiritual level and how you can foster that awareness over the holidays. How can you bring the gifts of the Christmas season (love, peace, joy, hope, compassion, and generosity) into your everyday living?

    This year, may your Christmas be joyful and bright. May it reflect what is important and meaningful to you. May it be a time of peace and renewal. May you experience all of the blessings of this most sacred of seasons.

    If you would like to learn more about creating a meaningful Christmas Traditions, I recommend you visit my website (www.futureperfect.ca) and look at my self-led retreat: Meaningful Christmas Traditions. This retreat was developed from my Guided Creating Meaningful Christmas Traditions Retreat that was offered this November in Bragg Creek, Alberta.

    Author's Resources

    Jan Hornford is a Life Coach & Retreat Leader whose passion is to help individuals re-connect with their own wisdom and power and to support them to create the life they want. Her retreats offer the opportunity to experience joyful self-care, connection, and possibility. For more information, please take a look at her website: http://www.futureperfect.ca Or, call her: 403-852-4304

    For more information about the free 4 week self-help course: Living Authentically: Honouring Your Truth in Everyday Life visit: www.futureperfect.ca/living_authentically.html



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